Role Overview: The successful candidate will work from our Mallusk office and will be responsible for coordinating operations, including operatives and sub-contractors, and the planning and scheduling of job orders for our clients in line with client KPI requirements whilst delivering excellent customer service across contract delivery. | |
Reports to: Contract Manager | Direct Reports: N/A |
Working Hours:· – Monday – Friday – 7.30am – 5 PM – Flexibility is required | Additional Benefits: – Pension – Life Assurance (terms apply)· – Health Cash Plan Membership |
Roles & Responsibilities: – Carry out normal trade related daily duties and completing assigned works. – Assist the administration team in the completion of works in line with the KPI requirements. – Deal with any enquires from clients, customers and internal Managers and staff. – Follow internal procedures to process and issue all jobs submitted in line with contractual timeframes. – Survey works and ordering required materials for the operatives. – Support the onsite Engineers to ensure they have all information required to complete jobs in an acceptable timeframe and to the required standard. – Carry out pre and post inspections on works to ensure works are completed to the required quality standards and accurate SOR coding of works. – Collate accurate variation information for Client approval as required. – Assist with the training of new staff. – Any other duty as deemed appropriate by management |
Personnel Specification:
Essential Criteria:· – A valid Driver’s Licence – Experience working in a multi trade role or similar – Experience leading or supervising a team. | Desirable Criteria:· – Time served or Qualified in a Trade |
Personal Characteristics:· – Excellent customer service – Excellent communication skills – Effective problem-solving skills – Excellent negotiation skills – Ability to work under pressure – Ability to work within specified timeframes – Ability to use own initiative – Ability to work as part of a team – Strong attention to detail |
The H&A Group are an equal opportunities employer.
Application Form
To apply for this job click the link below to download an application form. Complete the form on your PC then upload it to us via the form below. Alternatively send your application to recruitment@thehagroup.com.